|
Quality Management - Quality standards Our Our Company has been certified to the ISO 9001:2000 quality management standards. Italia Marittima is a Quality-minded shipping company. Reference Values for the whole organisation are: the attention to clients' requirements and to all other interested parties, the nurturing of human resources, the respect of environmental, safety and security and personnel welfare requirements, the responsibility toward the Society, the continual improvement of company's processes. The involvement and the determination of Top Management in providing resources to comply with the above targets, is proved by the fast increasing business level. The policy of 'zero mistakes' demonstrated to be effective in gaining the loyalty of customers and saving costs. The long lasting and fruitful relationship established with our historical partners and suppliers has generated a solid foundation of synergies, allowing Italia Marittima to offer more and more competitive high-quality services at convenient prices. For doing that, Italia Marittima needs the active participation of all personnel, which is recruited according to well-defined criteria and trained to reach the high standard required to meet such a challenging output. |
